Returns Policy

Easy! If you are not in love with the product that you have purchased, The Briellee will provide you with full store credit.

Items must be returned within 30 days from the delivery date.

All returns will automatically be issued store credit (this will allow you to easily re-purchase an alternative item, or the same item in a different size).

We do not offer refunds for change of mind or incorrect sizing.

Customers who have received an incorrect item or products with a manufacturing fault will receive a refund. (Please note that the The Briellee undertakes strict quality control on every item prior dispatch and upon receiving return).

Please take due care when trying on any products. (Items that are manually defected or do not comply with our returns policy will be declined and returned to the customer).

The Briellee is not responsible for return shipping costs.

We do not issue store credit or refund on original shipping charges.

All garments must be returned:

• In the original condition, unworn and unwashed. (Free of any stains from make-up or deodorant).
• With all tags attached and in the original packaging.

All shoes must be returned:

• They must be tried on indoors and on a soft floor.

• In the original undamaged shoebox.

• In the same condition as delivered to you.

Sale items cannot be returned (excluding full priced items purchased using a discount code) 

For safety/hygiene purposes, the following items cannot be returned:

• Sleepwear

• Accessories (any products within accessories category)

• Lingerie

• Swimwear

Please note that items must be returned within 30 days of the purchase date.

More information about process is here: How can I made returns?